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1. Basic information about the online store www.zenae.sk

 

1.1.The identity and contact details of the Operator are:

KRUPANOVA sro
Dlhá 22A, 903 01 Senec

IČO: 53089812

Steuernummer: 2121275145
The seller is not a VAT payer (Value Added Tax)

1.2. Email contact and telephone contact to the Operator is:

Email: info@zenae.sk

Tel. number: +421 910 778 134

 

As a customer, a visitor of www.zenae.sk, you share your personal data with us. We are responsible for their protection and security, we determine how they are processed and for what purpose, for how long and we select any other processors who help us with the processing.

The operator hereby, in accordance with Article 13 (2), 1. and 2. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 May 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46 / EC by the General Data Protection Regulation ( hereinafter referred to as the “Regulation”) provides the Affected Person from whom the Operator obtains personal data concerning him / her with this information and instructions;

 

2. Links

 

2.1 These principles and instructions on personal data protection form part of the General Terms and Conditions published in the Seller's Online Store.

2.2 Pursuant to §3, par. 1, letter n), Act no. 102/2014 Z. The seller informs the consumer that there are no special codes of conduct to which the seller has undertaken to comply, a code of conduct means an agreement or set of rules defining the behavior of the seller who has undertaken to comply with this code of conduct in in relation to one or more specific commercial practices or industries, if these are not provided for by law or other legislation or measure of a public authority) which the seller has undertaken to comply with, and the their wording.

 

3. Protection of personal data and use of cookies. Instructions and explanation of cookies

 

3.1. Meaning of cookies: 

A cookie is a small text file that a website stores on your computer or mobile device when you browse it. With this file, the website keeps track of your steps and preferences (such as login, language, font size, and other display settings) for a period of time, so you don't have to re-enter them the next time you visit or browse the site.

Our site and our partners collect data and use cookies to improve your experience, analyze traffic, and customize and measure your ads. You can restrict or block cookies using your browser settings.

 

3.2 We use the following types of cookies in our online store:

- necessary cookies - do not collect information and data on the basis of which the user of the website is individually identifiable, but they are necessary for the basic operation of this website. This includes, for example, cookies that allow you to log in to your account. Without these cookies, it is not possible to ensure proper operation of the site. If you do not want these cookies to be stored, change your browser settings.

- Statistical cookies - help us understand how visitors interact with the website by anonymously collecting and reporting information, and thus improve our site.

- marketing cookies - are used for the purpose of providing and displaying advertising based on the interests of website users or the collection of personal data from them for future marketing purposes. Based on these files, it is possible for us to target direct marketing communication in a more relevant and effective way, but also to limit the number of ad impressions.

- analytical cookies - are used to obtain data about website traffic, identify the origin of the visit and also find out and collect information about how the visitor uses this website and serve to improve and simplify the user interface of the site.

We use statistical, marketing and analytical cookies to collect data only if you give us your consent to their use.

3.3 Instructions on the use of cookies

3.3.1 The operator's internet domain uses cookies in order to store:

a) the fact that you have already responded to a survey appearing in a separate window (pop-up), through which you can express your opinion on the content of the site (it will not be displayed again);

b) whether you have agreed (or disagreed) that we use cookies on this website.

3.3.2 Marketing and remarketing

Also, some sub-sites that are part of the Operator's website use cookies for the anonymous collection of statistical data on who is the referrer of the source of our internet domain and in what form you got to our internet domain.

Enabling the use of cookies is not necessary for the proper functioning of the website, but it will provide you with better user comfort when working with it. You can delete or block cookies. 

The information stored in cookies will not be used for your personal identification and the data structure is fully under our control. Cookies are not used for purposes other than those listed in this text. Some of our sites or sub-sites may use additional or different cookies than those listed above. In this case, detailed information on their use will be provided on the site in question in a separate notice on cookies. 

3.4.How to control cookies

3.4.1.You can control and / or delete cookies at your discretion - see the details on the website  aboutcookies.org . You can delete all cookies stored on your computer and you can set most browsers to prevent them from being stored. 

You can find more information about cookie management in individual browsers at the following links:

 

4. Personal data processed

 

4.1 The Operator processes the following personal data on its website: name, surname, address, email address, telephone number, data obtained from cookies, IP addresses.

 

 

5. Contact details of the person responsible for collecting and processing personal data, the operator's representative

 

5.1 The Operator has not appointed a person who is responsible for the collection and processing of personal data.

5.2 The Operator has not appointed a representative for the collection and processing of personal data.

5.3 The Operator is also the Seller in the sense of the term stipulated in the General Terms and Conditions of this website.

 

6. Purposes of the processing of personal data of the Data subject

 

6.1 The purposes of the processing of personal data of the Data subject are in particular:

6.1.2 registration, creation and processing of contracts and client data for the purpose of concluding contracts with third parties

6.1.3 processing of accounting documents and documents related to the business activity of the Operator

6.1.4 compliance with legal regulations in connection with the archiving of documents and records, e.g. according to law no. 431/2002 Coll., Act on Accounting as amended and other relevant transcripts

6.1.4 marketing and similar advertising activities of the Operator

6.1.5 activities related to the Operator's activities on social networks, for example: Facebook, Instagram, and others.

6.1.6 the Operator's activity in connection with internet activities such as targeting advertising via Facebook Ads, Google Ads and others.

6.1.7 activities of the Operator in connection with the fulfillment of the application, order, contract and similar institutes of the Affected Person.

 

7. Legal basis for the processing of personal data of the Data subject

7.1 The legal basis for the processing of personal data of the Data subjects is, depending on the specific personal data processed and the purpose of their processing, the data subjects' consent to the processing of personal data.  

 

8. Recipients or categories of recipients of personal data

 

8.1 The recipients of the personal data of the Data subject will or may at least be: 

8.1.1 the statutory bodies or their members of the Operator.

8.1.2 persons performing employment activities in an employment or similar relationship for the Operator. 

8.1.3 Sales representatives of the Operator and other persons cooperating with the Operator in the performance of the Operator's tasks. For the purposes of this document, all natural persons performing dependent work for the Operator on the basis of an employment contract or agreements on work performed outside the employment relationship will be considered employees of the Operator.

8.1.4 The recipients of the data subject will also be the operator's employees, business partners, suppliers and contractual partners, in particular: accounting company, company providing services related to software creation and maintenance, company providing legal services to the operator, company providing advice to the operator, companies providing transport and delivery of products to buyers and third parties, marketing companies, companies operating social networks.

 

For the needs of transport and delivery of goods:

- Zásielkovňa sro, with its registered office at Kopčianska 3338 / 82A 851 01 Bratislava, ID number: 48136999, entered in the Commercial Register of the District Court Bratislava I, section: Sro, file number: 105158 / B

 

For marketing and service improvement purposes:

- Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland

- Facebook Ireland Ltd., 4 Grand Canal Square, Dublin, Ireland

 

Other purposes:

BRAINTREE Ltd, Unit 6 North Downs Business Park Lime Pit Lane, Dunton Green, Sevenoaks, Kent, England

 

8.1.5 The recipients of personal data will also be courts, law enforcement agencies, the tax office and other state authorities, if so provided by law. Where personal data will be provided to the Operators by the given authorities and state institutions on the basis of and in accordance with the legal regulations of the Slovak Republic

 

9. Information on the transfer of personal data to third countries and their retention period:  

 

9.1 Not applicable The Operator does not transfer personal data of persons to third countries. 

9.2 Personal data will be kept in accordance with the law for the necessary time for the purposes of performance of the contract and their subsequent archiving.

 

10. Instruction on the existence of relevant rights of the Affected Person:

 

10.1 The person concerned has, inter alia, the following rights, whereby:

10.1.1 Section 10.1 does not affect other rights of the Affected Persons.

10.1.2 The right of the data subject to access data according to Art. 15 of the Regulation, which contains:

the right to obtain confirmation from the Operator or process the personal data of the Affected Person, and if so to what extent. At the same time, if they are processed, it has the right to find out their content and request from the Operator information on the reason for their processing, especially information on: Reason for their processing, categories of personal data concerned, recipients or categories of recipients recipients in third countries or international organizations, the expected retention period of personal data or, if this is not possible, information on the criteria for determining it, the existence of the right to request the controller to correct or delete or restrict the processing of personal data the right to object to such processing, the right to complain to the supervisory authority if personal data have not been obtained from the data subject, any available information as to their source, the existence of automated decision-making, including profiling referred to in Article 22 (2). 1. and 4 of the Regulation and in these cases at least meaningful information on the procedure used, as well as the meaning and expected consequences of such processing of personal data for the data subject, on reasonable safeguards under Article 46 of the Regulation concerning the transfer of personal data country or international organization.

10.1.3 the right to provide a copy of the personal data being processed, but subject to the condition that the right to provide a copy of the personal data processed must not adversely affect the rights and freedoms of others.

10.1.4 the data subject's right to rectification pursuant to Article 16 of the Regulation, the content of which is the right: for the Operator to correct incorrect personal data concerning the data subject without undue delay. the right to supplement the data subject's incomplete personal data, including by providing a supplementary declaration of the data subject, the data subject's right to erase personal data (the so-called "right to be forgotten") pursuant to Article 17 of the Regulation, which contains:

10.1.5 the right to obtain from the Operator without undue delay the deletion of personal data concerning the Affected Person, if any of the following reasons is met:

the data subject is no longer necessary for the purposes for which they were obtained or otherwise processed. The data subject shall withdraw the consent on the basis of which the processing takes place, provided that there is no other legal basis for the processing of personal data. personal data pursuant to Article 21 (2) 1. Regulations and no legitimate reasons prevail for the processing of personal data or the data subject objects to the processing of personal data pursuant to Article 21 (1). 2. Regulations, personal data have been processed illegally, personal data must be deleted in order to comply with a legal obligation under European Union law or the law of the Member State to which the Operator is subject; 1. Regulations;

10.1.6 the right for the Controller who disclosed the data subject to take the appropriate measures, including technical measures, to inform other controllers who process personal data that the Data subject requests them to take into account the available technology and the costs of implementing the measures; erase all references to such personal data, a copy or replicas thereof, the right to erase personal data containing the rights under Article 17 para. 1st and 2nd Regulations  does not arise if the processing of personal data is necessary:

10.1.7 to exercise the right to freedom of expression and information.

10.1.8 to fulfill a legal obligation that requires processing under European Union law or the law of the Member State to which the Operator is subject, or to fulfill a task performed in the public interest or in the exercise of public power entrusted to the Operator.

10.1.9 for reasons of public interest in the field of public health in accordance with Article 9 (2). 2. (h) and (ii) of the Regulation as well as 3. Regulations.

10.1.10 for the purposes of archiving in the public interest, for the purposes of scientific or historical research or for statistical purposes pursuant to Article 89 para. 1. Regulations, in so far as it is probable that the right referred to in Article 17 (1) 1. Regulations shall make it impossible or seriously difficult to achieve the objectives of such processing of personal data; or to prove, assert or defend legal claims;

10.1.11 the right of the Data subject to limit the processing of personal data pursuant to Article 18 of the Regulation, the content of which is:

10.1.12 the right for the Operator to restrict the processing of personal data in one of the following cases: The data subject challenges the accuracy of the personal data during the period allowing the Operator to verify the accuracy of personal data, the processing of personal data is illegal and the data subject objects to The controller no longer needs personal data for processing purposes, but needs them to prove, assert or defend legal claims. 1. Regulations, until it is verified whether the justified reasons on the part of the Operator outweigh the justified reasons of the Affected Person;

10.1.13 the right that, in the event that the processing of personal data is restricted, such restricted personal data, with the exception of storage, shall be processed only with the consent of the data subject or to prove, assert or defend legal claims or to protect the rights of another natural or legal person , or for reasons of overriding public interest of the European Union or a Member State;

10.1.14 the right to be informed in advance of the lifting of the restriction on the processing of personal data;

10.1.15 the data subject's right to fulfill the notification obligation towards the recipients pursuant to Article 19 of the Regulation, which contains: the right for the Operator to notify each recipient to whom personal data have been provided of any correction or deletion of personal data or processing restrictions carried out pursuant to Article 16; 17 par. 1. and Article 18 of the Regulation, unless it proves impossible or requires a disproportionate effort, the right to have the Operator inform the Affected Person of these recipients, if the Affected Person so requests;

10.1.16 the data subject's right to data portability pursuant to Article 20 of the Regulation, which contains: the right to obtain personal data concerning the data subject and provided to the Operator in a structured, commonly used and machine-readable format and the right to transfer such data to another operator without that the Operator prevents it if:

and / the processing is based on the consent of the Data subject pursuant to Article 6 para. 1. letter (a) Regulation or Article 9 (1) 2. a) of the Regulation, or in the contract pursuant to Article 6 para. 1. letter b) Regulations, and at the same time

b / the processing is carried out by automated means, and at the same time:

10.1.17 the right to obtain personal data in a structured, commonly used and machine-readable format and the right to transfer such data to another operator without the Operator's defense shall not adversely affect the rights and freedoms of others;

10.1.18 the right to transfer personal data directly from one controller to another, as far as is technically possible;

10.1.19 the right of the Person concerned to object pursuant to Article 21 of the Regulation, the content of which is:

10.1.20 the right to object at any time on grounds relating to the specific situation of the Data subject against the processing of personal data concerning him or her which is carried out pursuant to Article 6 para. 1. letter (e) or (f) Regulations, including objections to profiling based on these provisions of the Regulation;

10.1.21 in the event of the exercise of the right to object at any time on grounds relating to the specific situation of the Data subject against the processing of personal data concerning him or her which is carried out pursuant to Article 6 para. 1. letter e) or f) Regulations, including objections to profiling based on these provisions of the Regulation, the right not to further process the personal data of the Data subject unless he / she proves the necessary legitimate processing reasons which outweigh the interests, rights and freedoms of the Data subject or reasons for proving , asserting or defending legal claims

10.1.22 the right at any time to object to the processing of personal data concerning the Data subject for the purposes of direct marketing, including profiling to the extent that it relates to direct marketing; in this case, if the Data subject objects to the processing of personal data for direct marketing purposes, the personal data may no longer be processed for such purposes;

10.1.23 in connection with the use of information society services, the right to exercise the right to object to the processing of personal data by automated means using technical specifications;

10.1.24 the right to object, on grounds relating to the specific situation of the data subject, to the processing of personal data concerning the data subject if the personal data are processed for the purposes of scientific or historical research or for statistical purposes pursuant to Article 89 (1). 1. Regulations, but except where processing is necessary for the performance of a task for reasons of public interest;

10.1.25 the right of the Data subject related to automated individual decision-making pursuant to Article 22 of the Regulation, the content of which is:

10.1.26 the right not to be subject to a decision which is based solely on the automated processing of personal data, including profiling, and which has legal effects affecting or similarly affecting him, except in cases under Article 22 (2). 2. Regulations, ie unless the decision: (a) is necessary for the conclusion or performance of a contract between the Affected Person and the Operator; 

10.1.27 permitted by the law of the European Union or by the law of the Member State to which the Operator is subject and which also lays down appropriate measures guaranteeing the protection of the rights and freedoms and legitimate interests of the Person or (c) based on the express consent of the Person.

 

11. Instruction on the right of the Data subject to withdraw the consent to the processing of personal data:

 

11.1 The data subject shall be entitled to withdraw his or her consent to the processing of personal data at any time, without prejudice to the lawfulness of the processing of personal data based on the consent given prior to his or her withdrawal.

The data subject is entitled to withdraw his or her consent to the processing of personal data at any time - in whole or in part. The partial withdrawal of consent to the processing of personal data may concern a certain type of processing operation (s), while the lawfulness of the processing of personal data to the extent of the remaining processing operations shall remain unaffected. The partial withdrawal of consent to the processing of personal data may relate to a specific purpose of the processing of personal data / certain purposes of the processing of personal data, while the lawfulness of the processing of personal data for other purposes remains unaffected.

The Affected Person may exercise the right to revoke the consent to the processing of personal data in paper form to the Operator's address registered as its registered office in the Commercial Register at the time of revoking the consent to the processing of personal data or in electronic form by electronic means (by sending an e-mail to the Operator's e-mail address). stated when identifying the Operator in this document or by filling in the electronic form published on the Operator's website).

 

12. Instruction on the right of the data subject to lodge a complaint with the supervisory authority:

 

12.1 The data subject has the right to lodge a complaint with the supervisory authority, in particular in his or her Member State of habitual residence, place of work or alleged infringement, if he or she considers that the processing of personal data concerning him or her is in breach of the Regulation, and all without prejudice to any other administrative or judicial remedy.

The person concerned shall have the right to be informed by the supervisory authority to which the complaint has been lodged of the progress and outcome of the complaint, including the possibility of a judicial remedy under Article 78 of the Regulation.

12.2. The supervisory body in the Slovak Republic is the Office for Personal Data Protection of the Slovak Republic.

 

13. Information on the existence / non-existence of the Data subject's obligation to provide personal data and Information related to automatic decision-making, including profiling:

 

13.1 The Operator informs the Affected Person that the provision of personal data of the Affected Person is necessary for the conclusion of the purchase contract and for its fulfillment. The Operator informs the Affected Person that the Affected Person is not obliged to provide personal data or to consent to their processing. Failure to provide personal data and / or failure to give consent to the processing of personal data will result in the Operator not being able to conclude and fulfill the purchase contract.

13.2 As in the case of the Operator it is not the processing of personal data of the Data subject in the form of automated decision-making, including profiling referred to in Article 22 para. 1. and 4. Regulations, the Operator is not obliged to provide information according to Article 13 par. 2 letter f) Regulations, ie information on automated decision-making, including profiling, and on the procedure used, as well as on the meaning and expected consequences of such processing of personal data for the Data subject. Not applicable.

14. Final provisions

 

14.1 These Principles and instructions on personal data protection and instructions on cookies form an integral part of the General Terms and Conditions and the Complaints Procedure. The documents - General Terms and Conditions and the Complaints Procedure of this online store are published on the domain of the Seller's online store.

14.2.These principles of personal data protection come into force and effect by publishing them in the seller's online store1.4.2022

PRINCIPLES OF PERSONAL DATA PROTECTION AND USE OF COOKIES

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